In my grief I felt it important to tell you how grateful we are for the treatment we received from Faithful Companion Memorials. From my tear-filled initial contact with Jason who couldn’t have been nicer. He explained the service to the smallest detail. He was sincere and so understanding about my loss. I asked a special favor of him. I wanted some of my pets fur to keep. He replied, “Certainly, I’d be happy to.”
Our Ginger Came home today, she was delivered by a very nice young man dressed as though he just came from a funeral home. He handed her to me and offered his sympathy. He was patient and kind as I showed him a picture of her. After he left I looked inside the little gift bag and there were the locks of fur I’d asked for along with a darling poem on the loss of a pet.
The way this difficult time was handled and the timely manner in which it was handled is very much appreciated. I feel secure in the fact that my Ginger was well cared for down to the last detail. I wanted you to know that your much needed service is worth every penny to this grieving family. Again, our sincere thanks.