I screwed up but it didn’t matter. When I took my beloved dog Sadie to VCA Hospital, I cried and cried because I knew she was going to Heaven that day. I failed to fill out the form correctly to get her urn engraved. Your team was more than understanding and eager to help. I can’t drive because I’m sick. Your team was more than understanding and did all the driving for me. People sometimes looked at me funny because I treated her like a little person. Some people may think it’s weird that I’m still grieving after a couple days. However, your team made me feel like it’s okay to miss my “lil girl” that much. Thank you for treating Sadie with such care and dignity. If you ever need a song or background music to promote your business, I will do it for free. All you have to do is call and I’ll be there for you just like you were there for me.